Interested in joining the 850,000 people working in the UK I.T. sector? 

There are hundreds of different jobs available within the UK IT Sector, from Front-end Developers, Back-end Developers or Full-Stack developers (who do both).  Take a look at some of the key roles and areas below 

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IT Support

If you are looking for a varied IT role, which is essential to any business, then consider the role of an IT Support Technician.  You will need excellent communication and interpersonal skills as you will be the first person your colleagues speak to when they have a problem.   

Working in first line support you could be responsible for resetting passwords, setting up email,  monitoring and maintaining computer systems including M365 and internal networks . As well as installing and configuring hardware and diagnosing faults.

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IT Security

If you are looking for a fast paced, ever changing role within IT, then consider working as a Security Engineer. You will be responsible for ensuring the safety of your employers network by protecting them from security threats such as hacking, spyware, malware and viruses so strong knowledge of computer networks, security controls and firewalls will be essential.     

If you have excellent problem solving skills and enjoy finding solutions, have great communication skills and be able to influence and persuade others to take on new working practices this could be the ideal IT role for you. 

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Project Management

Are you super organised, a great planner and like to achieve results?  Have you considered working in Project Management?  You will be responsible for planning, budgeting, documenting and overseeing specific IT projects within your business.   

You will need to thrive under pressure, as every project will be deadline focused. Excellent interpersonal and communication skills are essential for this role as delegating tasks and managing a team to hit deadlines will be a huge part of your day.  

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Software design

To work in software design, you will need to be an analytical thinker who has a good understanding of maths and be someone who pays attention to the detail. 

Being able to understand how people work and come up with new ways of doing things is essential, so having good problem solving skills and experience is a necessity. 

Having knowledge of computer programming languages is beneficial but there are many no-code options opening up in this field.

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Network Management

As a network engineer you will be responsible for maintaining the systems your business needs to function and communicate.

You will need to be a great communicator as you will be responsible for supporting users, staff, clients, customers and suppliers with their service requests and troubleshooting any problems that may arise.

Therefore, knowledge of key network fundamentals such as local area networks and knowledge of computer operating systems is essential.

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Business Analyst

Business analysts investigate business situations, analyse problems and identify improvements.

To be successful in this role you will need to have great business management skills, be an analytical thinker who has exceptional customer service skills and who understands change and how people respond to change. 

To be successful you will need to have a thorough knowledge of computer systems and software products which can be used for carrying out analysis and helping people deliver change.

Training & qualification routes

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Apprenticeships are a great way to move into a new career. They are available to all age groups, across all qualification levels from an NVQ1 to NVQ7 (masters degree).

For example you could complete a Software Developer Apprenticeship Level 4 or a Business Analyst Apprenticeship Level 4 over an 18 month period.

An apprenticeship allows you to work and gain experience whilst studying.

If you would like to find out more about apprenticeships please speak to your Transition Partner or visit the National Apprenticeship Website

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Vocational Training

These courses are aimed at people who want to learn why they work. There are many different courses, at different levels and a large number of training providers delivering the content. 

Courses start from just one day.  They can be delivered face to face or online and some will include an examination element if a formal certificate is being awarded.

Microsoft provide course content and exams on topics like M365 administration and Server software. 

As well as more formal training providers you may also want to consider looking at resources on YouTube or LinkedIn Learning.

To find out more use the training partner links below or speak to your Transition Partner for more information.

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Degree Courses

In surveys it was found that over 50% of people working in the software development world had completed a BAs or higher.

As such it is worthwhile considering a degree course when looking at a career in IT.  There are a number of degree level courses available for both part-time and full time study.

Computer Science, Information Technology, Computer Game Design, Artificial Intelligence and Computer Networks are all degree courses.  Consideration of a degree prospectus is essential as courses cover different elements of this huge field.

Speak to your Transition Partner for more information.

Career paths & opportunities

IT Support

£ 22-35K 

/ per annum
  • IT help desk support
  • Junior web designer
  • Graduate software engineer

Software Engineer


/ per annum
  • Network engineer
  •  Service desk analyst
  • Systems administrator

Senior Developer

£ 45-70K

/ per annum
  • Senior Software Engineer
  •  Senior web developer
  • Senior network manager